Refund policy
Return Policy
30-Day Guarantee
We want you to love your purchase! If you’re not completely satisfied, you can return your item within 30 days of delivery for a refund or exchange.
Eligibility
To be eligible for a return, your item must be in the same condition that you received it—unused and in its original packaging. Proof of purchase is required.
Return Process
To start a return, please contact us with your order number and reason for return. We’ll provide you with instructions on how and where to send your package.
Refunds
Once your return is received and inspected, we’ll notify you of the status. Approved refunds will be issued to your original method of payment within 5–7 business days.
Exchanges
Need a different size, color, or product? Exchanges are available for items of equal value, pending stock availability.
Shipping Costs
Return shipping costs are the responsibility of the customer, unless the return is due to a defective or incorrect item received.
Questions
If you have any issues with your order, reach out to us—we’re here to help! [ xspherefitness@gmail.com ]